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PDA - PERSONAL DIGITAL ASSISTANT

Overview

In 1996 Palm Computing, Inc. - then a part of US Robotics - led the resurgence of handheld computing with the introduction of its Pilot 1000 and Pilot 5000 devices. Designed as companion products to personal computers, Palm PDAs enable mobile users to manage their schedules, contacts and other critical personal and business information on their desktops and remotely. They automatically synchronise their information with a personal computer locally or over a local or wide area network at the touch of a button. Their most distinguishing features include shirt-pocket size, an elegant graphical user interface and an innovative desktop docking cradle which facilitates two-way synchronisation between the PC and organiser.

The Pilot devices introduced the 'palm-sized' form factor, the early devices being about the size of a deck of playing cards and weighing around 155g. By 1999 sizes had become smaller still, the Palm V weighing in at 115g at a size of 115mm x 77mm x 10mm. At that time devices were equipped with a 160 x 160 pixel backlit screen and came complete with a comprehensive suite of PIM software including date book, address book, to-do list, expense management software, calculator, note-taking applications and games. The software bundle also included an enhanced version of Palm Computing's award-winning Graffiti power writing software, which enables users to enter data at up to 30 words a minute with 100 percent accuracy. Its ease of use and functionality have made it the de facto standard in the handheld computing market.

By the end of 1999 - by which time it had first been subsumed into 3Com and subsequently spun off from its parent into an independent company - Palm Computing had consolidated its market leadership position with the launch of its much anticipated Palm VII device, adding wireless access to the Internet to the familiar suite of PIM applications. Several Web content providers collaborated with Palm to offer 'web-clipped' versions of their sites - designed specifically for the Palm - for easy download. With sales of Palm devices estimated to rise to 13 million by the year 2001 it looked as though Palm Computing was set to dominate the palm-size segment of the PDA market for some time yet.

Operating systems

Although the choice of PDA device is increasing all the time, the struggle for dominance in the operating system space continues to be a battle between just three protagonists:

  • Windows CE

  • PalmOS

It was not only hardware companies that were prompted to enter the PDA market by Psion's decade of success. Microsoft - sensing an opportunity that was too good to miss - also entered the fray with Windows CE, its first purpose-built embedded operating system. At the time of its launch in the autumn of 1996, 40-odd companies signalled their support with the promise of developing CE-compatible hardware or software. However, the first CE devices were not well received, owing to limitations of the operating system and battery-hungry hardware. Despite improvements, and in the face of growing support for the rival PalmOS, CE has continued to lose partners - including big names such as NEC, Motorola and Philips - and momentum.

The original CE 1.0 supported monochrome devices. However, colour displays have been supported since the CE 2.0 version and this could prove to be an important factor in Microsoft's favour in the battle for market share - at least in the short term. Support for RISC-based processors was added in version 2.1.

Many feel that CE's major flaw stems from Microsoft's decision to mimic the look and feel of the traditional Windows GUI on a much smaller form factor. The consequence is an OS that is simply too complex for PDA class devices, notwithstanding the fact that CE's scaleable architecture allows companies to use the modules they need rather than taking the entire system, including the GUI, which can be separated from the core CE kernel. Microsoft has sought to address the problem by evolving CE into two variants - the Handheld PC Pro (H/PC Pro) being designed for keyboard-based PDAs and the Palm PC (P/PC) version for palm devices. The company is hoping that the simplified GUI in the forthcoming CE 3.0 palm version, codenamed Rapier and due in early 2000, will help jump-start interest in CE. In this version certain icons and functions are more accessible in menus than they are in Wyvern, the current version of the GUI.

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PDA - PERSONAL DIGITAL ASSISTANT